Terms and Conditions

Document Editing and Proofreading Services

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using our document editing and proofreading services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the "Client") and our service (the "Service Provider"). If you do not agree with any part of these terms, you must discontinue use of our services immediately.

We reserve the right to modify, update, or change these terms at any time without prior notice. Your continued use of our services following any modifications constitutes acceptance of those changes. It is your responsibility to review these terms periodically to stay informed of updates.

2. Service Description

Our platform provides professional document editing and proofreading services designed to enhance the quality, clarity, and accuracy of written content. Our services include but are not limited to:

  • Grammar and spelling correction
  • Punctuation and syntax improvement
  • Style and tone enhancement
  • Structural organization and flow optimization
  • Formatting consistency checks
  • Clarity and readability improvements

The scope of services may vary depending on the package selected and specific client requirements. We strive to deliver high-quality results but do not guarantee specific outcomes or acceptance by third parties.

3. User Obligations and Responsibilities

3.1 Account Registration

Clients must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breaches.

3.2 Content Submission

You warrant that all documents submitted for editing or proofreading:

  • Are your original work or you have obtained proper authorization to submit them
  • Do not infringe upon any third-party intellectual property rights
  • Do not contain illegal, defamatory, obscene, or harmful content
  • Do not violate any applicable laws or regulations
  • Are free from viruses, malware, or other harmful components

3.3 Prohibited Uses

Clients agree not to:

  • Use our services for any unlawful purpose or in violation of these terms
  • Submit academic work with the intent to commit plagiarism or academic dishonesty
  • Attempt to reverse engineer, decompile, or extract source code from our platform
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems or software to extract data from our platform

4. Service Limitations and Disclaimers

Important Notice: Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

4.1 Scope Limitations

While we employ qualified professionals to review your documents, we cannot guarantee:

  • Absolute elimination of all errors or inconsistencies
  • Acceptance of your document by academic institutions, publishers, or other third parties
  • Specific grades, publication outcomes, or professional results
  • Compliance with all style guides or formatting requirements unless explicitly specified
  • Subject matter accuracy or factual verification of technical content

4.2 Technical Limitations

Our services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We do not guarantee uninterrupted access to our platform and are not liable for any delays or service interruptions.

4.3 Turnaround Times

Estimated delivery times are approximate and not guaranteed. Actual turnaround may vary based on document complexity, length, and current workload. Rush services are subject to availability and additional fees.

5. Intellectual Property Rights

5.1 Client Content Ownership

You retain full ownership and all intellectual property rights to the original content you submit. By using our services, you grant us a limited, non-exclusive, royalty-free license to access, process, and edit your documents solely for the purpose of providing our services.

5.2 Service Provider Property

All aspects of our platform, including but not limited to software, design, text, graphics, logos, interfaces, and underlying technology, are protected by copyright, trademark, and other intellectual property laws. These materials are owned by or licensed to us and may not be reproduced, distributed, modified, or used without explicit written permission.

5.3 Edited Content

While you retain ownership of your content, the specific edits, suggestions, and improvements made by our editors represent our intellectual contribution. You receive a non-exclusive right to use the edited version of your document. We reserve the right to use anonymized, de-identified samples of edited work for training, quality assurance, and marketing purposes.

5.4 Confidentiality

We treat all submitted documents as confidential information. We will not disclose, share, or use your content for any purpose other than providing our services, except as required by law or with your explicit consent.

6. Payment Terms and Refund Policy

6.1 Pricing and Payment

All prices are clearly displayed on our platform and are subject to change without notice. Payment is required before service delivery unless alternative arrangements have been made. We accept various payment methods as indicated on our platform, and all transactions are processed securely through third-party payment processors.

6.2 Refund Policy

Refund requests are evaluated on a case-by-case basis. Eligible circumstances for refunds may include:

  • Failure to deliver services within the agreed timeframe without valid reason
  • Significant deviation from the agreed scope of services
  • Technical errors preventing service delivery

Refunds are not available for subjective dissatisfaction with editing style preferences or after final delivery has been accepted. All refund requests must be submitted within seven days of service completion.

7. Limitation of Liability

Maximum Liability Cap: To the fullest extent permitted by applicable law, our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

7.1 Exclusion of Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Academic or professional consequences
  • Emotional distress or reputational damage
  • Third-party claims or actions

7.2 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, internet service provider failures, or other force majeure events.

7.3 Third-Party Services

Our platform may integrate with or link to third-party services or tools. We are not responsible for the availability, accuracy, content, or practices of these external services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

8. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to our collection and use of information as described in our Privacy Policy.

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

You have the right to access, correct, or delete your personal information, subject to certain legal limitations. Data retention periods vary based on the type of information and legal requirements.

9. Dispute Resolution

9.1 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiations. You agree to contact us with a detailed description of the dispute, and we will work diligently to reach a mutually acceptable resolution within thirty days.

9.2 Binding Arbitration

If informal resolution is unsuccessful, any remaining dispute shall be resolved through binding arbitration rather than in court, except where prohibited by law. The arbitration shall be conducted by a single arbitrator in accordance with established arbitration rules. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

9.3 Class Action Waiver

Both parties agree to resolve disputes only on an individual basis and waive any right to participate in class actions, class arbitrations, or representative proceedings. This waiver applies to the fullest extent permitted by law.

9.4 Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to conflict of law principles. Any legal action or proceeding that is not subject to arbitration shall be brought exclusively in the courts of that jurisdiction.

10. Termination

We reserve the right to suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms and Conditions
  • Fraudulent or illegal activity
  • Providing false or misleading information
  • Engaging in abusive or threatening behavior toward our staff
  • Failure to pay for services rendered

Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

You may terminate your account at any time by discontinuing use of our services and requesting account deletion. Termination does not relieve you of any obligations incurred prior to termination.

11. Indemnification

You agree to indemnify, defend, and hold harmless our company, its affiliates, officers, directors, employees, agents, and contractors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

  • Your use or misuse of our services
  • Your violation of these Terms and Conditions
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit through our platform
  • Any fraudulent or illegal activity associated with your account

This indemnification obligation will survive the termination of your account and these terms.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and us concerning our services and supersede all prior agreements, understandings, and communications.

12.2 Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12.3 Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative.

12.4 Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction. Any attempted assignment in violation of this provision shall be null and void.

12.5 No Agency Relationship

Nothing in these terms creates any agency, partnership, joint venture, or employment relationship between you and us. You have no authority to bind us or make commitments on our behalf.

12.6 Language

These terms are provided in English. Any translations are provided for convenience only, and in the event of any conflict, the English version shall prevail.

Acknowledgment and Acceptance

By using our document editing and proofreading services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you have the legal capacity to enter into this binding agreement and that you will comply with all applicable laws and regulations in connection with your use of our services.

These terms represent a fair and balanced agreement designed to protect both parties while ensuring the delivery of high-quality professional services.