FAQ | Help and Information

Frequently Asked Questions

Find answers to common questions about our document editing and proofreading services

What types of documents do you edit?

We work with various document types including academic papers, business reports, manuscripts, resumes, cover letters, and website content. Our editors have experience across multiple fields and can handle technical, creative, and professional documents with equal proficiency.

How long does the editing process take?

Standard turnaround time is 3-5 business days for most documents. We offer expedited services with 24-48 hour delivery for urgent projects. The exact timeframe depends on document length and complexity. You'll receive a specific deadline estimate when you submit your document.

Are your editors qualified professionals?

Yes, all our editors hold advanced degrees and have minimum 5 years of professional editing experience. They undergo rigorous testing and continuous training to maintain high quality standards. Many specialize in specific fields to provide expert-level editing for technical content.

What's the difference between proofreading and editing?

Proofreading focuses on correcting grammar, spelling, and punctuation errors. Editing includes proofreading plus improvements to sentence structure, clarity, flow, and overall readability. We also offer substantive editing which addresses content organization and argument development.

Do you provide formatting services?

Yes, we offer formatting according to major style guides including APA, MLA, Chicago, and Harvard. This includes proper citation formatting, reference lists, headers, page numbers, and document layout. Formatting can be added to any editing package.

Can I request revisions after receiving edited documents?

Absolutely. We include one round of free revisions with all services. If you need clarification on any changes or want additional adjustments, simply contact us within 7 days of delivery. Your satisfaction with the final result is our priority.

How do you calculate pricing?

Pricing is based on word count, service level, and turnaround time. Basic proofreading starts at lower rates, while comprehensive editing costs more due to the additional work involved. You'll receive a detailed quote before committing to any service.

Do you offer discounts for large projects?

Yes, we provide volume discounts for documents over 10,000 words and special rates for ongoing clients. Academic institutions and businesses can inquire about custom pricing plans. Contact us to discuss your specific needs and receive a personalized quote.

Professional Document Services

We provide reliable editing and proofreading services for businesses, students, and professionals who need clear, accurate documents.

Our Story

Our company started as a small team of experienced editors who saw a need for quality document services. We began working with local businesses and academic clients, helping them present their work professionally.

Over the years, we expanded our services to include technical documents, business reports, academic papers, and creative writing. Our team grew to include specialists in different fields, each bringing expertise in their area.

Today, we work with clients across various industries. We handle everything from simple proofreading to comprehensive editing projects. Our focus remains on delivering accurate, polished documents that meet professional standards.

Quality Standards

We follow established style guides and industry standards. Every document receives thorough review to ensure accuracy, clarity, and consistency throughout.

Client Communication

We keep clients informed during the editing process. Questions are answered promptly, and we provide clear explanations for suggested changes.

Deadline Commitment

We understand time constraints. Projects are completed within agreed timeframes, and we offer rush services when needed without compromising quality.

What We Do

We offer editing and proofreading for various document types. Our services include grammar correction, style improvement, formatting consistency, and fact-checking. We work with academic papers, business documents, manuscripts, and technical materials.

Our editors review documents for clarity and readability. We check sentence structure, word choice, and overall flow. We also ensure proper citation formats and reference accuracy for academic work.

Each project receives individual attention. We adapt our approach based on document type, target audience, and client requirements. Our goal is to help you present information clearly and professionally.

Our Approach

We believe good writing requires careful attention to detail. Our editors work systematically through each document, checking for errors and improving clarity. We respect your original voice while ensuring your message comes across effectively. We provide feedback that helps you understand our edits and improve your writing skills. Our service is straightforward: we receive your document, review it thoroughly, and return a polished version ready for publication or submission.