Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Tazofei (UEN: T03EC5218R), registered with the Accounting and Corporate Regulatory Authority (ACRA) of Singapore, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our document editing and proofreading services.

We comply with the Singapore Personal Data Protection Act (PDPA) 2012, the European Union General Data Protection Regulation (GDPR), and other applicable international privacy laws. By accessing our website and using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We collect personal information that you voluntarily provide to us when you:

1.2 Usage Data

We automatically collect certain information when you visit our website:

1.3 Document Data

When you submit documents for editing or proofreading services:

1.4 Cookies and Tracking Data

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. See Section 4 for detailed information.

2. How We Use Your Information

We process your personal data for the following purposes, based on legitimate legal grounds:

3. How We Share Your Information

We do not sell your personal information. We may share your data with the following categories of recipients:

3.1 Service Providers

3.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Cookies and Tracking Technologies

What are Cookies? Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (deleted when you close your browser) and persistent cookies (remain until deleted or expired).

4.1 Types of Cookies We Use

Essential Cookies

Required for website functionality, including session management, security features, and service delivery. These cannot be disabled.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited and time spent on each page
  • User demographics and interests
  • Traffic sources and referral paths
  • Device and browser information

Google Analytics uses cookies to track and report website traffic. Data collected is processed by Google and may be used to contextualize and personalize ads within Google's advertising network.

Google Ads Conversion Tracking and Remarketing

We use Google Ads to advertise our services across the web. Google Ads uses cookies to:

  • Track conversions from our advertisements
  • Measure advertising campaign effectiveness
  • Display targeted advertisements to users who have previously visited our website (remarketing)
  • Create similar audience segments for advertising purposes

Remarketing allows us to show relevant advertisements to previous visitors as they browse other websites within the Google Display Network.

Facebook Pixel

We use the Facebook Pixel, a tracking code that allows us to:

  • Measure the effectiveness of Facebook advertising campaigns
  • Track conversions from Facebook ads
  • Build targeted audiences for future advertisements
  • Remarket to people who have visited our website
  • Create lookalike audiences based on our existing customers

The Facebook Pixel collects information about your visit, including pages viewed, actions taken, and device information. This data is transmitted to Facebook and may be used for advertising purposes across Facebook, Instagram, and partner networks.

4.2 How to Opt-Out of Tracking

You have several options to control cookies and tracking:

5. Your Privacy Rights

Under GDPR, PDPA, and other applicable privacy laws, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for administrative costs if requests are excessive or repetitive.

Right to Correction/Rectification

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data when there is no compelling reason for its continued processing, subject to legal obligations.

Right to Data Portability

You have the right to request transfer of your personal data in a structured, commonly used, machine-readable format to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances, such as when contesting data accuracy.

Right to Non-Discrimination

You will not receive discriminatory treatment for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by applicable law.

6. Platform-Specific Disclosures

6.1 Google Services (Google Analytics, Google Ads)

When you visit our website, data is shared with Google through:

Google processes this data according to its own privacy policy. Google may use this data to improve its own services and provide targeted advertising across its network. You can review Google's privacy practices and opt-out options through your Google Account settings.

6.2 Meta/Facebook (Facebook Pixel, Custom Audiences)

We share the following data with Meta/Facebook:

Meta uses this data to deliver targeted advertisements, measure campaign performance, and create lookalike audiences. You can manage your Facebook ad preferences and opt-out of personalized advertising through your Facebook account settings.

6.3 Microsoft/Bing Ads

If we use Bing Ads, we share:

You can opt-out of personalized Bing Ads through your Microsoft account privacy settings.

7. Global Privacy Control (GPC) Support

We respect Global Privacy Control (GPC) signals. GPC is a browser-based privacy preference signal that allows you to automatically inform websites of your privacy preferences.

When we detect a GPC signal from your browser:

How to Enable GPC: GPC can be enabled through privacy-focused browsers or browser extensions that support the specification. Check your browser's privacy settings or install a GPC-compatible extension.

8. No Automated Decision-Making

We do not use automated decision-making processes, including profiling, that would produce legal effects or similarly significantly affect you. All decisions regarding service delivery, pricing, and customer relationships involve human review and judgment.

9. Data Security Measures

We implement robust technical and organizational security measures to protect your personal information: